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Customer Expectations (DEVOTION)

Customer SatisfactionAudience

Teens, Adults



30 minutes

This devotion explores how expectations impact satisfaction levels.  This can be used to talk about meeting customer expectations.



  • Matthew 21:18-20 (Jesus’ disappointment with the fig tree that wasn’t bearing fruit in season)
  • John 2:6-10 (The head of ceremonies’ delight at the unexpected surprise of the best wine served last.)
  • Revelation 3:15-16 (Jesus’ disappointment with the church of Laodicea for being lukewarm)



  • None


  • None



  • Have participants work in groups and read the passages mentioned above.
  • Then, have them answer the Debrief Questions below.


Debrief Questions

  1. Why was Jesus so upset in the first two Scriptures?
  2. Why was the master of the banquet so delighted?
  3. How does this apply to how we deal with our customers?
  4. What should we strive to do?

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8 Elements of Good Training Design (BIBLICAL CASE STUDY)

4MAT  Wheel 2Time

20 minutes

This Biblical case study uses Bernice McCarthy’s 4MAT model to explore the teaching styles of Jesus.  Use it after you have taught about 4MAT’s eight wedges.



  • See the chart below.



  • Chart on the following page (1 copy per person or group)



  • Print out copies of the chart and distribute them to all the participants.



Use the following script (or modify to suit your needs):

  • “In your groups, discuss each of the following situations, and decide which of the eight elements it corresponds to.”
  • “It’s possible that there will be more than one answer.” (Have groups work together to select the elements.  Allow 20 minutes for group work.  Then share the recommended answers below.  These answers are not definitive.  If there is disagreement, discuss it as a group and come to agreement based on the best evidence.)


Recommended Answers

  1. Extend, Improve
  2. Connect
  3. Preview, Inform
  4. Preview, Inform
  5. Practice, Extend
  6. Connect
  7. Practice, Extend
  8. Preview, Inform
  9. Preview, Inform
  10. Practice
  11. Practice
  12. Practice
  13. Practice
  14. Preview
  15. Practice
  16. Connect
  17. Discuss, Inform
  18. Inform
  19. Practice
  20. Practice
  21. Extend
  22. Inform
  23. Connect, Discuss, Preview, Inform
  24. Perform
  25. Discuss, Preview, Inform
  26. Inform, Extend
  27. Extend, Improve
  28. Perform
  29. Improve, Perform


8 Elements of Good Training Design


As a group, think about the following things that Jesus did as He prepared His disciples to lead the Church.  Consider His time on earth to be like a very long workshop.  How do each of His actions match up to the eight elements of good training design. (Some actions have more than one answer.)


What Jesus Did


Connect Discuss Preview Inform Practice Extend Improve Perform
1. Listened to teachers in Temple and asked them questions Luke 2:41-50

2. Turned water into wine John 2:1-11

3. Talked with Nicodemus John 3-1-21

4. Talked with the woman at the well John 4:5-26

5. Invited Peter, Andrew, James & John to follow Him Mark 1:16-20

6. Performed healings and other miracles Various

7. Appointed some disciples as Apostles Mark 3:13-19

8. Gave the Sermon on the Mount Matthew 5-7

9. Taught in parables Various

10. Slept in the boat during the storm Mark 4:35-41

11. Sent out the 12 Luke 9:1-6

12. Asked the disciples to feed the 5,000 John 6:4-13

13. Allowed Peter to walk on water Matthew 14:24-33

14. Said, “I am the Bread of Life.” John 6:35

15. Asked the disciples who people said He was Matthew 16:13-20

16. Let Peter, James and John witness the Transfiguration Mark 9:2-8

17. Debriefed the Transfiguration as they came down the mountain Matthew 17:9-13

18. Talked with Peter about paying the Temple tax Matthew 17:24-27

19. Allowed the disciples to argue about who was the greatest Mark 9:33-35

20. Sent the 70 out in pairs to visit towns Luke 10:1-16

21. Debriefed the 70 when they returned Luke 10:17-24

22. Discussed how to inherit eternal life with the expert in the law Luke 10:25-37

23. Spent time with Mary and Martha Luke 10:38-42

24. Allows Mary to anoint him for burial Mark 14:3

25. Debriefs the anointing Mark 14:4-9

26. Met with men on the road to Emmaus Luke 24:13-32

27. Asked Peter to feed His sheep John 21:1-25

28. Gave the “Great Commission” Matthew 28:16-20

29. Sent the Holy Spirit at Pentecost Acts 2:1-13


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300,000 HITS!

Thanks for visiting everyone!  Keep coming back!

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Spiritual Frisbee Golf (GAME)


Children, Teens, Adults


30-60 minutes (depending upon how challenging your course is)

This outdoor game is a combination of two popular sports with a spiritual twist.  Participants will throw Frisbees (flying disks) toward nine different targets.  It’s a little like playing Frisbee; it’s a little like playing golf.  The flying disk represents God’s Word, and the targets represent the hearts of those who do not yet know Him.  This can be a fun way to talk about evangelism and the importance of the Body of Christ working together to introduce people to God.


  • 1 Corinthians 3:4-9


o  Frisbees or flying disks (one per team, preferably different colors – if you can’t find a Frisbee or flying disk, you could use plastic plates – the heavier kind)

o  Targets (nine per team, each set of nine in a different color.  The targets should be approximately 2 ft by 2 ft or a little larger.  You could use colored towels, squares of posterboard, pieces of fabric or even circles made out of rope.)

o  Notecards (nine per team)

o  A marker with a thick tip

o  Tape (one roll)

o  Prizes for the winning team (optional)

o  Bibles (one per team)


o  Number the notecards one to nine for each team.

o  Tape the notecards to the nine targets for each team, i.e., each team should have targets numbered, one to nine.

o  Set out your targets (nine per team) over a large area, preferably with some obstacles (like trees, bushes, buildings, cars, etc) in the way.

o   It’s important that you don’t make it too easy for them.

o   Try to make each team have about the same difficulty as the others.

o   I recommend that you space your targets at least 100 ft apart so that it takes several throws to land the disk on the target.

o   You can put your targets in numerical order, or you can mix them up to create more difficulty.

o   You might want to put all your #9 targets in the same place so that it is easy for you to determine who the winning team is.

o  Divide participants into teams.


Use the following script (or modify to suit your needs):

  • “We are going to play a game of Frisbee golf.”
  • “If you aren’t familiar with a ‘Frisbee,’ it’s a flying disk that you pass to each other.”
  • “Many people in different parts of the world play Frisbee golf, which is like the game of golf but uses a flying disk instead of a small ball and clubs.”
  • “But this game of Frisbee Golf is a little different from how others typically play it.”
  • “We are playing ‘Spiritual Frisbee Golf.’”
  • “The Frisbee (or flying disk) represents God’s Word, and each of the targets that you will be aiming for represent the heart of someone who doesn’t know the Lord.”
  • “Your team members will take turns throwing the Frisbee (God’s Word) closer and closer to the target (the heart of a lost person).”
  • “When you get the Frisbee to successfully land on top of the target (the heart of a lost person), then you can start throwing the Frisbee toward the next target.”
  • “There are nine targets (nine lost people) for each team.”
  • “The first team to land their Frisbee on top of all nine targets will be the winner.”
  • “You can strategize as a team to decide how you will pass the Frisbee, but you have to make sure that every person on the team participates in the throwing.”
  • “That means that you have to take turns so that no single individual is doing all the throwing.”
  • “Billy Graham once said that it takes 20 people to lead someone to Christ.  The first 19 think they had nothing to do with it, but the 20th person couldn’t have led the person to Christ without the work the others did to prepare the soil of the person’s heart for the seed of God’s Word.”
  • “So you have to work together.”
  • “Each team has a different color for their set of targets.”
  • “You can’t see all the targets from here, so you will have to figure out where they are as you go.”
  • “Just remember that there are nine.”
  • “What questions do you have before we begin?”  (Answer any questions.  Then, give the signal to start.  After all the teams have finished, award a prize to the winning team if you like, and have the teams take some time to answer the debriefing questions below.)


Debriefing Questions

  • o What comparisons can you make between this game and getting God’s Word into peoples’ hearts?
  • o What obstacles did you have to overcome?
  • o What might these obstacles represent in our efforts to win people to the Lord?
  • o How did your team work together?
  • o How was this like how the Body of Christ should work together to win those who are lost?
  • o Read 1 Corinthians 3:4-9.  How does this relate to the activity?
  • o What will you take away from what you have learned?

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200,000 Visits!!

Yesterday, went over 200,000 visits!  Thanks for stopping by!

Merry Christmas, everyone!


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2010 in review

The stats helper monkeys at mulled over how this blog did in 2010, and here’s a high level summary of its overall blog health:

Healthy blog!

The Blog-Health-o-Meter™ reads Wow.

Crunchy numbers

Featured image

About 3 million people visit the Taj Mahal every year. This blog was viewed about 42,000 times in 2010. If it were the Taj Mahal, it would take about 5 days for that many people to see it.


In 2010, there were 22 new posts, growing the total archive of this blog to 108 posts. There were 48 pictures uploaded, taking up a total of 3mb. That’s about 4 pictures per month.

The busiest day of the year was October 17th with 364 views. The most popular post that day was Lesson and Material Downloads.

Where did they come from?

The top referring sites in 2010 were,,,, and

Some visitors came searching, mostly for dot to dot puzzles, hans and franz, difficult connect the dots, connect the dots, and connect the dots hard.

Attractions in 2010

These are the posts and pages that got the most views in 2010.


Lesson and Material Downloads September 2008


Connecting the D.O.T.S. (Obj Lesson) July 2009


Names of God Bingo October 2008
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The Roman Road (LESSON) February 2010


ACTS Prayers for Kids October 2008
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