Category Archives: conflict management

Conflict Wheel (BIBLICAL CASE STUDY)


Description

This Biblical Case Study uses Sherrod Miller’s* “Information Wheel” to explore the conflict between Paul and Peter in 2 Galatians.  Participants will gain a deeper understanding of how to use the Wheel as they reflect on both Peter’s and Paul’s perspectives.

Materials: You can download the worksheet for this Biblical Case Study at http://www.teachingthem.com on the Lesson and Material Downloads page.  The file is named, “Conflict Wheel Form (Biblical Case Study).”

Explanation of the Wheel

Issue: Write down what the conflict is about.

What did you observe? Write down any facts about the Issue.  What did you see?  What did you hear?  Avoid opinions at this point.

What do you think about it? Write down your opinions about what you observed.

How do you feel about it? Write down any emotions you experienced as a result of what you thought about what happened.

What do you want for Stakeholders, Self, Others, Ministry? Think about each of these people groups, and write down what you want for them.  Stakeholders includes anyone who has a vested interest in the outcome of the conflict. Self is you.  What do you want or need? Others includes the other parties in the conflict. Ministry includes the team or the larger organization.  If you work for a secular organization, you can substitute Business.

What did / will you do? What did you do in the past related to this conflict?  What will you do now?  What will you do in the future?

Assignment:

Read Galatians 2:11-21.  Putting yourself in the position of Paul, fill in the Conflict Wheel to analyze how Paul might have reflected on the conflict immediately after it happened.  Fill in what you know from the Scriptures, but feel free to make up the rest based on what you know about Paul.

——————

Now put yourself in the position of Peter (“Cephas”), and fill in the Conflict Wheel to analyze how Peter might have reflected on the conflict immediately after it happened.  You will have to make up most of the information based on what you know about Peter.

——–

When everyone in your group is finished looking at the conflict from both points of view, discuss any insights you gained from using the “Information Wheel.”

* You can contact Sherrod Miller and learn more about “The Information Wheel” at Interpersonal Communication Programs, Inc., Evergreen, CO 80439 – PH 800-328-5099

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Filed under Biblical Case Study, conflict management, Conflict Resolution, Paul, Peter, Relationships

Conflict and Anger (DEVOTION)


In your table groups, read the following Scriptures, and discuss the questions that follow:

  • Mark 11:25
  • Luke 6:27-36
  • Romans 12:14-21
  • 1 Corinthians 13:4-7
  • Ephesians 4:26-27

What themes do you notice from these Scriptures?

 

Is it okay to be upset with someone?  What conditions does God place on anger?

 

How are we to act towards our enemies?  Why do you think this is so?

 

Read the parable of the Unmerciful Servant in Matthew 18:21-35.  Consider that this Scripture is most likely about forgiving a Christian brother or sister (notice that Peter asks about forgiving “my brother,” that Jesus is making a comparison to the “kingdom of heaven” and that the other man is referred to as a “fellow servant.”).  If that’s true, what is Jesus saying about forgiveness?  (Hint: the jail cannot be hell, and the torture cannot be eternal in hell if this is about believers.)

 

 

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Filed under Anger, conflict management, Conflict Resolution, Devotion, forgiveness

Conflict Escalation – David (BIBLICAL CASE STUDY)


Read the story of David’s war with his son Absalom in 2 Samuel and try to determine the events that relate to the Five Stages of Escalating Conflict.  When you think you have them all identified (hint: some occur multiple times), draw a graph on a flip chart, and label it with these events to show the 5 Stages.

The Scriptures you will want to focus on are: 2 Samuel 13:1-39; 14:21-33; 15:1-17; 18:1-17

 Environment

  • Conditions for conflict exist, but neither party has acted on them.
  • One side may even be unaware of the potential conflict even though the other side is resentful.

Eruption

  • A triggering event (or events) leads to escalation of the conflict by adding fuel to the fire.

Escalation

  • Intensified behaviors include demands, threats, ultimatums and open expressions of hostility.
  • Polarization occurs as people pick sides.
  • Opponents are dehumanized to make it easier to see them as the enemy, and selective perception filters out evidence that might justify opponents’ behaviors.
  • Fighting generates new grievances, sometimes becoming new triggering events.
  • Goals often change as initial solutions no longer satisfy.
  • Unresolved old issues are revived.

Endurance

  • Sides “dig in” for prolonged conflict.
  • Compromise seen as a sign of weakness.

End Point

  • Stalemate occurs as sides run out of resources, support or energy to continue.
  • Realization occurs that cost of conflict outweighs benefits of winning.
  • One side achieves a lasting victory.

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Filed under Biblical Case Study, conflict management, Conflict Resolution, David, Devotion, Relationships

Conflict Escalation – Samson (BIBLICAL CASE STUDY)


Read the story of Samson in Judges 14-16, and try to determine the events that relate to the Five Stages of Escalating Conflict.  When you think you have them all identified (hint: some occur multiple times), draw a graph on a flip chart, and label it with these events to show the Five Stages.

Environment

  • Conditions for conflict exist, but neither party has acted on them.
  • One side may even be unaware of the potential conflict even though the other side is resentful.

Eruption

  • A triggering event (or events) leads to escalation of the conflict by adding fuel to the fire.

Escalation

  • Intensified behaviors include demands, threats, ultimatums and open expressions of hostility.
  • Polarization occurs as people pick sides.
  • Opponents are dehumanized to make it easier to see them as the enemy, and selective perception filters out evidence that might justify opponents’ behaviors.
  • Fighting generates new grievances, sometimes becoming new triggering events.
  • Goals often change as initial solutions no longer satisfy.
  • Unresolved old issues are revived.

Endurance

  • Sides “dig in” for prolonged conflict.
  • Compromise seen as a sign of weakness.

End Point

  • Stalemate occurs as sides run out of resources, support or energy to continue.
  • Realization occurs that cost of conflict outweighs benefits of winning.
  • One side achieves a lasting victory.

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Filed under Biblical Case Study, conflict management, Conflict Resolution, Relationships, Samson

Conflict Among Believers (DEVOTION)


In your table groups, read the following Scriptures, and discuss the questions that follow:

  • Matthew 7:3-5
  • Matthew 5:23-24
  • Matthew 18:15-17
  • Luke 17:3-5
  • John 13:34-35
  • 1 Corinthians 6:1-8
  • Ephesians 4:1-3
  • Colossians 3:12-14

What do these Scriptures have in common?

Whose responsibility is it to take initiative toward reconciliation?  When does this apply?

How would you describe God’s view on conflict within the Body of believers?

Why does God want believers to be reconciled to one another?

What are some general principles you can take away from these Scriptures?

 

 

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Filed under Body of Christ, conflict management, Conflict Resolution, Devotion, forgiveness, Relationships

Unforgiving Servant (QUICK DRAMA)


Matthew 18:21-35

 

Two men enter with a prisoner in chains.  They bring him before a king and throw him down.  The king addresses the prisoner.

 

KING: “My records show that you owe me $3,267,500.  Pay today, or I will sell you, your wife, your children and all you own to pay the debt.”

SERVANT: “Oh, please, your Majesty!  Please have mercy on me!  I can’t pay you today, but I will!  I promise!”

KING: “Hmmmm… On second thought, there’s no way you could every pay off such a large sum.  You seem repentant.  Your debts are completely forgiven.”

SERVANT: “Really?  Completely forgiven?  Oh, THANK YOU, your Majesty!”

The servant leaves, bouncing out of the room while thanking the king.  As soon as he leaves the king’s presence, however, he comes across a man in the hallway and begins yelling at and choking him.

SERVANT: “You lousy rat!  Where’s that lunch money you borrowed from me?  You better pay up!”

MAN (falling on his knees): “Oh, I will!  I will!  I promise you will have all your money back, but I don’t have it on me today!”

SERVANT: “Don’t have it on you, huh?  Guards!  Arrest this man and throw him into prison!  He owes me money!”  (Guards enter and take man to prison.)

Several of the king’s servants observed the unforgiving servant’s behavior, and they quickly reported it to the king.  Enraged, he demands that the unforgiving servant be brought before him.

KING: “I’ve heard how you treated the man who owed you lunch money.  Because you are such an unforgiving servant and couldn’t overlook such a small amount after I had forgiven you of so much, I’m ordering you to be tortured by my guards until you’re ready to forgive that man.”

 

Isn’t it silly that the unforgiving servant couldn’t forgive a few dollars after he had just been forgiven millions of dollars?  God says that ‘s what it’s like when we won’t forgive people for things they’ve done to us.  Compared to how much God had to forgive us for, it’s like the difference between millions of dollars and lunch money.

 

When we won’t forgive others, our relationship with God suffers.  It’s like being in prison.  It won’t keep us from getting into heaven, but it will make life miserable.  But if we will forgive those who intend to harm us, God forgives us and fixes our relationship with Him again.

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Filed under Character, conflict management, Conflict Resolution, drama, forgiveness, Grace, Relationships, unconditional love

Cross-Cultural Leadership (DEVOTION)


In your groups, read or skim the following Scriptures. Then answer the questions below.

  • Exodus 2:11-22
  • Exodus 3:7-22
  • Exodus 4:10-19, 27-31
  • Exodus 5:1-23
  • Exodus 6:1-12
  • Exodus 7:8-13, 22-24
  • Exodus 12:31-38
  • Exodus 14:10-31

 

  1. What cross-cultural challenges did Moses face in each instance of his leadership?
  2. How successful was he in dealing with them?
  3. How did his early failure impact his future efforts?
  4. What helped Moses to be successful in his later efforts?
  5. What lessons can we take from his experience?

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Filed under conflict management, Conflict Resolution, culture, Decision making, Devotion, leadership, Management, Moses

Remember the Titans (MOVIE MENTORING)


Audience

Teens, Adults

Time

3 hours
Description

Remember the Titans deals with race relations in the 1970s in Virginia, when black students were bussed into white schools.  A black coach is appointed to lead a high-school football team, and he and other members of the team struggle with the prejudice and racism that threatens to ruin their chances at a successful season.

The movie is relatively safe to show to teens and with different types of audiences.  There is minimal swearing and only one inappropriate scene (where Sunshine, kisses Bertier in the locker room).  Sunshine is apparently trying to be provocative.  It does not appear that the character is actually homosexual, and homosexuality is not glorified.  Christianity is shown in both positive and negative ways.  Some Christians act in prejudiced or racist ways, but others (particularly Rev and Louie) put Scripture to song to encourage the other players.

These questions are for teaching about high-performing teams.

Scriptures

These Scriptures speak to some of the themes of the movie. 

o  Ecclesiastes 4:9-12

o  Hebrews 10:24-25

Materials

o  Copy of the movie

o  Equipment for showing the movie (TV, DVD player, LCD projector, Speakers, Screen…)

o  Question Sheet (attached)

o  Popcorn and drinks (optional)

Preparation

o  Print out copies of the question sheet for each individual or group.

o  Set up everything for viewing the movie.  (Be sure to test it all out to make sure that the movie plays well and that the sound can be heard by everyone.)

o  Prepare snacks. (optional)

 

Procedure

Watch the movie.  Then on your own, with a mentor or with a group, answer the questions on the Question Sheet.

Question Sheet

1.     What were some of the challenges that the Titans faced as their coaches tried to make them into a team at the beginning of the movie?

2.     What did the coaches do that was helpful in shaping the players into a team?

3.     What did the coaches do that was harmful to their goal?

4.     What did the players do that was harmful to teamwork?

5.     What did Julius Campbell (the leader of the black students, played by Wood Harris) mean when he told Gerry Bertier (the leader of the white students, played by Ryan Hurst) that “attitude reflects leadership?”

6.     How did this feedback impact their relationship and the team?

7.     What was the turning point for the team?  Why do you think so?

8.     What were some characteristics of the Titans when they became a high-performing team?

9.     What challenges did the team face after they became a high-performing team?

10. How did they respond to these?

11. What kinds of changes do individuals need to make in order to become part of a high-performing team?

12. What do you think is the most important lesson that you can take away from this movie?

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Filed under Challenges, Change, Character, conflict management, Conflict Resolution, Coping skills, courage, diversity, Fear, forgiveness, Group Dynamics, Healing, leadership, Relationships, team, teambuilding, teamwork, Trust, unity

Conversation Starters for Teenage Girls (SCENARIOS)


Audience

Teen Girls

Time

30-45 minutes
Description

These scenarios are intended to provide conversation starters for teen girls and a skilled and caring mentor.  They can also be used in group settings, but an adult guide should still be present to provide perspective and wisdom.  The cards address many challenging situations in which young girls might find themselves.

 

Scriptures

o   N/A

 

Materials

o  Scenarios worksheets (attached – 1 per person) or “Conversation Starters for Teenage Girls – Cards” (a file that you can download at www.teachingthem.com on the Lesson and Material Downloads page.

o  Something to write with (if you use the worksheet – 1 per person)

o  Something to write on (if you use the worksheet – 1 per person)

o  Bible

Preparation

o  Review the scenarios and delete or pull out any that you don’t want to address.

o  Print the worksheets (1 per person) or the scenario cards (1 per group)

o  Practice the script.

Procedure

Use the following script (or modify to suit your needs):

  • “There are many challenging situations facing teenage girls today.”
  • “If you haven’t thought about how you will prepare for them or respond to them, they could surprise you, and you might find yourself under pressure to make the wrong decision.”
  • “Today, we are going to ask you to think about some of these situations and give your opinion about how you should prepare for or respond to them.”  (If you are using the worksheet, pass it out now, and let the girls have 15-20 minutes to complete it.  You can then discuss their answers as a group, or you can have them turn them in so that you can review them before discussing them at your next meeting.  If you are using the cards, lay them face-down in the center of the group, and have the girls take turns drawing one and responding to it.  Then, allow the other girls to share their thoughts, as well.  Sometimes what they say will be enough on the topic, but at other times, you may need to redirect them by sharing your perspective.  Whenever possible, reference biblical principles.)

 

SCENARIO WORKSHEET

Take some time, and read through each of the following scenarios.  Write how you think you should handle each situation on a separate sheet of paper.  Be sure to number your answers.

 

1.     You and your boyfriend have been dating for three months.  Recently, he has begun to bring up the subject of sex to get your opinion on it.  He says that he wouldn’t ever want to do anything that you didn’t want to do, but you can tell that he is hoping you will say it is okay.

2.     One of your girlfriends confessed to you that she has been thinking about suicide.  Her parents have been fighting for years and are now going through a divorce.  She is unpopular at school, and the boys make fun of her because she is heavy.  Recently, she has even stopped turning in her homework, and her failing grades are getting her into trouble with her parents and with school administrators.

3.     At a party, a popular girl invites you to join her and her friends as they take hits of acid.  You initially say, “No, thanks….I’m okay,” but they begin to make fun of you for being so “straight” and “pure.”  They laugh at you and tell you it’s time to grow up and stop being such a little girl.

4.     You are out driving on a date with a cute boy, and he reaches across you to open the glove compartment of his car.  As he does so, his arm brushes your chest.  You are embarrassed, but he is very apologetic, so you say it was no big deal.  However, an hour later, he does the same thing at dinner as he reaches for the ketchup.

5.     You and a girlfriend are out at the mall.  As she reaches to pick out a bracelet that she likes, you see that she has several dark bruises on her arm under her shirtsleeve.  When you ask her about it, she says that she bumped into something, but you aren’t convinced.  The bruises look like finger marks from her arm being squeezed too hard. You keep asking her about it until she confesses that her boyfriend got angry the other day and shook her a little.  She assures you that it’s the first time anything like this has ever happened.

6.     The word is out all over school about a famous celebrity sex video, and you are surprised to find that someone has sent you the link through email.  Your friend is watching over your shoulder when you open the email and tells you that you should click on the link.  “Everyone has seen it except us,” she says.

7.     Report cards come out, and you are surprised to see that you got a “B” in a class that you should have failed.  You didn’t turn in three assignments this semester, and you’ve been dreading getting your grades.  What was even more surprising is that your teacher commented on how much you’ve improved in getting your homework done.  You’re pretty sure that he made some kind of mistake in his grade book, but you are reluctant to bring it up, because an “F” means you will be grounded and miss this weekend’s social.

8.     A friend has started to look tired all the time.  She has dark patches under her eyes, and she no longer seems to have any energy or spark.  She has also been losing a lot of weight, which is confusing, because she eats more than you or any of your other friends.  You’ve begun to wonder if she might be throwing up whenever she goes to the bathroom after you eat out together.

9.     It is obvious to you that the girls who wear the tightest clothing and the shortest skirts get the most attention from the guys.  You’ve always been modest in what you wear, but it hurts that none of the guys is ever interested in you.  One guy even asked you why you wear “old lady” clothes.

10.  You’re out at the movies with a guy.  When he opens his wallet to pay for your tickets, you notice that he has several condoms in it.

11.  You catch your older brother looking at a pornographic magazine in his room.  He first begs you not to tell, then threatens to get you back if you say anything to Mom or Dad.

12.  You wake up late one night when you hear a noise in the dark.  You look out your window and see your older sister sneaking back into her room.  You look at the clock and see that it’s 4:30 a.m. The next morning, your parents tell you to wake up your sister, and you smell alcohol on her breath when you go to get her.

13.  You’ve got a new teacher – a young guy just out of college, and he is really cute.  All the girls are talking about him.  One day, he asks you to stay for a few minutes after class so that he can talk to you about your last paper.  He is very excited about your writing abilities and tells you that you have talent.  This meeting is followed by several others, and he offers to coach you to help you really develop your writing skills.  You have been meeting a few times a week after school for several weeks, and one day at your meeting, he reaches out and puts his hand on yours.

14.  One of your girlfriends just found out that she is pregnant.  She says that there is no way she can have a baby.  Her parents would do something crazy like sending her to live with her aunt in another state.  Her boyfriend is trying to help her raise the money for the abortion pill, and she has asked if you can help out with a little money.

15.  One of the girls in your first period class is upset, because someone stole her iPod out of her backpack.  This girl is really irritating and has always been mean to you, and you are a little amused to see that something bad has finally happened to her.  Unfortunately, you know who stole the iPod.  You saw one of your good friends listening to it yesterday after school, and you know it is the same iPod because of a scratch that it has on the back cover.

16.  You are at a school social with some friends.  When it is time to leave, you realize that the friend who drove you there has been drinking and is in no condition to drive.  You offer to drive for her, but she refuses and says that she is just fine.

17.  You are at a concert with some friends, and someone passes a joint down the row of seats.  You expect your friends to pass it back the other way, but to your surprise, they all take a hit and then pass it to you.  When you start to refuse, they begin to tease you and put the joint in your face.  They say that you are going to get high off the second-hand smoke anyway – why not enjoy it all the way?

18.  You’ve told your parents that you are going to a sleepover at a friend’s house, but when you get there, you find out that the girls have planned a secret trip to a local dance club.  They are busy getting dressed and putting on make-up so that they look “legal,” and one of the girls says that she is a good friend with the gatekeeper at the door.  He promised that he would let them all in as long as they looked old enough.

19.  While at the mall one weekend, you and your girlfriend meet a couple of cute guys.  They are from your school, but you don’t really know them.  You eat together at one of the fast-food places, and then the guys ask if the two of you can give them a ride home.  When you hesitate, they say, “Come on, it’s not far from here.  It will only take you a few minutes.”

20.  You get a friend request from someone on Facebook.  You don’t recognize the name, but they have lots of the same friends as you, so you approve the request.  As soon as you do, the person starts to chat with you.  You start to chat while looking up his profile.  Unfortunately, you still don’t recognize him, but he looks pretty normal in his photos and he goes to the same high school as you.  He is asking you questions about what you like to do on the weekends and when you aren’t working on homework.

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Filed under Challenges, Character, conflict management, Conflict Resolution, Coping skills, courage, Daily walk, Decision making, Fear, leadership, Obedience, Priorities, purity, Relationships, self-image, Self-worth, Sex, Sexual Purity, struggles, temptation, test, Witness

Under the Radar (GAME)


Audience

Teens, Adults

Time

30-35 minutes
Description

This game helps participants to understand how challenging it is to get feedback “in under the radar” without raising the intended recipient’s defensiveness.  Participants will enjoy trying to get beanbags into a target.  The beanbags represent their feedback, and the target represents the recipient’s heart.

Scriptures

o  Proverbs 15:1, 18; 21:23

Materials

o  Beanbags (three per team – if you can’t find beanbags to buy, you can make simple ones with small ziplock bags or drawstring bags filled with beans or rice)

o  Posterboard (1 sheet per team)

o  Markers (2-3 – Red, Green and Black if you want it)

o  Masking tape

o  Note cards (3 per team)

o  A bag or pouch with material that you cannot see through (1 per team)

o  Scissors

o  Bible

Preparation

o  Create a target on the posterboard.  Start with a 6” x 6” circle in the middle.  Then draw concentric circles around it, making each new one about 6” bigger all around.

o  Write point values in each of the circles.  The center circle is worth 50 points.  The next, bigger circle is worth 25.  The next, bigger circle is worth 15.  The next one is worth 10, and if you have any edge left on the poserboard, you can mark that worth 5 points.

o  Buy or make your bean bags.

o  Place the posterboard targets on the ground, and mark a boundary for the throwers with a piece of tape on the floor.  It should be about 8-10 feet away from the target.

o  Mark three more lines of tape on the floor at 25%, 50% and 75% of the way between the throwing line and the target.

o  Cut the notecards in half, and put a large, colored dot on each one (Make 3 with RED dots and 3 with GREEN dots for each group.)

o  Mix up the 6 half-cards, and put them into a bag/pouch.

o  Practice the script.

Procedure

Use the following script (or modify to suit your needs):

  • “Giving feedback isn’t easy.”
  • “We want our feedback to be taken to heart by the person we are giving it to.”
  • “Their heart is our target.”
  • “If the feedback doesn’t make it to their heart, they won’t do anything about it.”
  • “And even when we give feedback with a pure heart and a desire to help the other person, there is no guarantee that our feedback will hit its target.”
  • “There are many things that can rise up and block our feedback from reaching its target, and one of the most common obstacles is defensiveness.”  (Ask a volunteer to come to the front and represent the person to whom you want to give feedback.)
  • “When we are trying to send our feedback to its target…”  (Demonstrate “feedback” flying through the air in the direction of the volunteer with your hand.) “…if we don’t skillfully send it into the target area, the person’s defensiveness radar will see it coming….”  (Have the volunteer make a beeping sound to represent a radar system, and ask them to speed up their beeping as you get closer.) “…and the defensive walls will go up!”  (Have the volunteer put up their hands and block your feedback from reaching its target.  Then, thank and dismiss the volunteer.)
  • “So, let’s play a game that demonstrates this difficulty.”
  • “It’s called ‘Under the Radar,’ and your goal is to throw a beanbag onto a target to earn points.”
  • “You will have to stand here at this line to make your throw and try to hit that target.”  (Demonstrate so that participants get the idea.)
  • “That would be challenging by itself, but it’s more difficult than that.”
  • “I’m going to divide you into a team of three and then make you compete against another team of three.”
  • “Three people will get a chance to throw their ‘feedback’ onto the target, and the team that they are competing against will get a chance to block them.”
  • “Here’s how it will work.”
  • “Each person throwing will get three chances to hit the target, but before they throw, they have to draw three cards out of this bag.”
  • “Inside the bag are eight (6) notecards – three with RED dots and three with GREEN dots.”
  • “If they draw a card with a RED dot, the other team gets to put a person on one of the strips of tape between the throwing line and the target.“
  • “This person represents defensiveness on the part of the person receiving the feedback.”
  • “They have to stand on the tape, but they can do whatever they can from that point to try to block your ‘feedback’ from reaching its target.”
  • “If the person throwing draws two RED dots, two of the opposing team get to stand on the tape marks (different ones).”
  • “If he/she draw three RED dots, three of the opposing team get to stand on the tape marks.”
  • “If less than three RED dots are drawn in the three draws, not all opposing team members will get to stand on the tape marks.”
  • “Those not on tape marks are not allowed to interfere with the throws.”
  • “GREEN cards are good for the throwing team and keep the opposing team off the tape marks.”
  • “After drawing three cards from the bag, the thrower should make three throws and see how close to the center of the target that he/she can get while trying to avoid the defenses of the opposing team members on the tape marks.”
  • “After that team member has made their three shots, add up the total points.”
  • “Then, move the opposing team members off the tape marks, and let the other two team members take turns drawing three cards and take three throws while avoiding the defenses of any opposing players who get onto tape marks because of RED dot cards.”
  • “When all three team members have thrown, the opposing team gets their turn to throw and see how many points they can accumulate.”
  • “The team that has the most total points (from all nine throws) wins.”
  • “Any questions?” (After addressing questions, divide the group into groups of three and pair up the teams of three against each other.  Then, have them choose who will throw first and let them play.  When they are done, recognize or reward the winning teams, and have them return to their seats to work through the following debrief questions.)

Debrief Questions

1. What was challenging about the game?

2. If you compare the game to giving someone feedback, what comparisons can you make?

3. What types of things make people’s defensiveness go up?

4. How can you give feedback in a way that won’t make people defensive?

5. Read Proverbs 15:1, 18 and 21:23.  Do these Scriptures give you any additional ideas?

Summary

  • “Sometimes, you only get once chance to send that feedback in there, so you want to make sure that it has the best chance possible of hitting it’s target.”

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Filed under acceptance, conflict management, Conflict Resolution, discipleship, Evaluation, Game, Games that Teach, Hands-on, heart, Humility, leadership, Relationships, self-image, Spiritual Growth, team, Transformation